Shipping policy

Production time

Please allow 7–10 business days for your order to be made and shipped. This production window applies to all products. Delivery time is additional.

Business days are Monday through Friday, excluding holidays.

For personalized or custom-design orders, the 7–10 business day production window begins after final design approval.

Shipping destinations and rates

We currently ship within the United States.

Standard shipping is free on orders of $120 or more. For orders below $120, Standard shipping charges are calculated and displayed at checkout.

We do not offer expedited shipping.

Delivery time

Delivery time varies depending on your destination and the shipping carrier. Carrier transit time begins after your order has shipped and is separate from our production window.

Questions about your order

Please email support@mahjbydesign.com with any shipping questions. For an existing order, include your order number so we can assist you.